Specialty

Home Health

Specialty-specific RCM for home health practices

Home health billing sits at the intersection of complex regulatory requirements, episode-based reimbursement, and some of the most demanding documentation standards in healthcare. Between PDGM, OASIS accuracy, Notice of Admission deadlines, and the constant pressure of Medicare’s payment timing rules, home health agencies operate on margins that are easily eroded by a few mishandled claims. At Encompass Health Solutions, we help home health and hospice agencies navigate the regulatory complexity and protect the revenue they’ve already earned.

What These Practices Face

Home health revenue is uniquely time-sensitive. Notice of Admission must be filed within five days of the start of care or the agency forfeits payment for that period. PDGM has shifted reimbursement to 30-day periods with clinical and functional grouping that ties directly to OASIS responses, meaning a single inaccurate OASIS item can move a claim into a lower-paying category. RAP elimination, sequential billing requirements, and the constant churn of LUPA thresholds all combine to make home health one of the least forgiving specialties in healthcare billing.

We commonly see practices struggle with
  • Missed Notice of Admission deadlines resulting in non-covered days
  • OASIS inaccuracies that shift claims into lower reimbursement categories under PDGM
  • LUPA episodes that could have been prevented with better visit utilization tracking
  • Sequential billing errors that delay payment across multiple periods
  • Documentation gaps that trigger ADRs and TPE reviews

Where We Bring Specialty Depth

Skilled Home Health

Medicare-certified home health agencies face the most complex billing environment in post-acute care. We help with OASIS review, PDGM optimization, NOA filing, and the sequential claim management that keeps revenue flowing across episodes without gaps.

Hospice

Hospice billing has its own rhythm with election periods, level of care changes, and the service intensity add-on. We help agencies navigate the billing requirements related to election periods, level-of-care changes, and room and board billing that can impact GIP and respite claims.

Private Duty and Non-Medical Home Care

Agencies operating in private pay, Medicaid waiver, VA, and long-term care insurance need a billing approach that handles authorization tracking, EVV compliance, and the multi-payer reality of this space. We help agencies navigate the billing challenges associated with authorization requirements, EVV compliance, and documentation standards across multiple payer types.

What Working With Encompass Looks Like

Billing support related to PDGM reimbursement requirements
Notice of Admission and Notice of Election filing within regulatory deadlines
Sequential billing management across 30-day periods
Denial management and support related to ADR and TPE requests
Denial management and appeals on technical and clinical denials
Billing support for services subject to payer authorization requirements
Monthly reporting on episode profitability, LUPA rates, and cash flow

Why Encompass for Home Health RCM

Home health billing punishes agencies that try to handle it with general medical billing knowledge. The rules are too specific, the deadlines too tight, and the regulatory environment too volatile. We work with home health and hospice agencies because we understand the cadence of an episode, the weight of an OASIS response, and the cash flow consequences of a missed NOA. Whether you’re a mid-size Medicare-certified agency dealing with PDGM compression or a hospice trying to clean up months of unbilled GIP days, we bring the regulatory fluency this industry requires. Our work translates directly into faster payments, fewer denials, and the kind of operational clarity that lets you focus on care delivery instead of paperwork.

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